Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sign-in failed Error code: interaction_required
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Rohit Singh
0
Reputation points
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 04eb2b8c-41a4-4181-b3ec-201ed79e1d00 Correlation ID: 019c32b5-9d2c-70db-8f42-885faa73ec97 Timestamp: 2026-02-06 11:28:10Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 42,595 Reputation points Microsoft External Staff Moderator2026-02-06T12:30:06.2366667+00:00 Hello Rohit Singh,
Please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
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