Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e5e422ec-49ba-4e80-84ad-6503060f9300 Correlation ID: 019c331f-5

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Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e5e422ec-49ba-4e80-84ad-6503060f9300 Correlation ID: 019c331f-5

Masoud Kooranloo 20

Is there anyway to restore or activate or recreate my Azure account? I have the following error:
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e5e422ec-49ba-4e80-84ad-6503060f9300 Correlation ID: 019c331f-5842-7f2a-96ff-331b1e0b3b6b Timestamp: 2026-02-06 13:23:37Z

Rukmini 42,595 Reputation points Microsoft External Staff Moderator

2026-02-06T15:04:41.8066667+00:00
Hello Masoud Kooranloo

Please provide the following details for further assistance via private message:

Tenant ID

Correlation ID from the login failure

Timestamp of the failure

Subscription ID

Contact phone number (add +Country code)

Contact email address

Email address (affected account)

Country

TimeZone

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Rukmini 42,595 Reputation points Microsoft External Staff Moderator

2026-02-06T15:04:41.8066667+00:00

Hello Masoud Kooranloo

Please provide the following details for further assistance via private message:

Tenant ID

Correlation ID from the login failure

Timestamp of the failure

Subscription ID

Contact phone number (add +Country code)

Contact email address

Email address (affected account)

Country

TimeZone

Answer 1

Rukmini 42,595 Microsoft External Staff Moderator

Hello Masoud Kooranloo,

As mentioned over private messages, please login to Azure with the tenant specific endpoint and pass the tenant ID I provided.

https://portal.azure.com/TenantID(Please check private messages)

And you will be able to access Azure portal.

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.

Pronab Roy 0 Reputation points

2026-03-09T05:13:09.87+00:00

Also a few resolutions.
https://portal.azure.com/TenantID After this if you not getting your azure subscription, try switch directory to on the right side of your account:
Pronab Roy 0 Reputation points

2026-03-09T05:17:44.8733333+00:00

Just a quick context for everyone. I had received github student developer pack but was unable to activate my azure portal. Every time I was seeing the error message mentioned above. Tried looking into a lot of tutorials and resource, even submitted support ticket to microsoft but their responses not coming out even in the last 7 days. Iyk, after 20 days, your tenant will be deleted and not possible to revert back. So I tried my best until I saw this post above.

First, I logged in using my edumail in azure portal. There I got the tenant id. After that used the link below to get access into my tenant. https://portal.azure.com/TenantID . Then, I basically switched my directory to the one where my subscription is available.

Thanks!

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Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e5e422ec-49ba-4e80-84ad-6503060f9300 Correlation ID: 019c331f-5

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