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Hi,
we are working with Visual Studio 2019 Professional Version 16.8.7 (and for some nuget related reason it has to be exactly this version).
While it is possible to download an installer for the Enterprise edition under https://learn.microsoft.com/en-us/visualstudio/releases/2019/history, the download for Professional edition fails.
Is this a bug or is there an alternative approach?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 47%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Hi, @ChriZan
May I know if you have got any chance to check my answer?
Hi @PengGe-MSFT
Thank you for your answer.
The problem that I was facing was that I was not able to download the installer file (i.e. the file vs_Professional.exe) in the version 16.8.7 on my computer in the office.
In the meantime, I was able to download the file (vs_Professional.exe version 16.8.7) on my private computer. Apparently, it was a network / firewall related issue. It’s just weird that I was able to download other versions and the enterprise edition installer version 16.8.7 on my computer at work...
As far as I’m concerned, the issue is resolved.
Sincerely,
ChriZan
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
I think the "bug" is that you cannot upgrade VS. There should be nothing that prevents you from upgrading VS versions. Interestingly enough 16.8 isn't listed as a supported version because it wasn't an LTS release. Therefore you're running an unsupported version of VS anyway. So that is most likely why you're having a difficult time finding it. Additionally if you run the VS installer it'll auto-update to the latest version anyway.
What error do you get when you try to install Pro from the installer? I suspect it is that it cannot find it anymore. The recommended approach is to create an offline installer as documented here. This needs to be done on a machine that has the version you want though as otherwise it isn't available. I'm also going to assume that it requires that you had cached the installer files when you originally ran the setup program but I'm just guessing here.
Personally I would resolve whatever issue you're having with upgrading to the latest minor release. Nuget packages have no knowledge of VS versions (you don't even need VS for Nuget) so I'm really curious as to the issue.
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I think there is problem on "some" Microsoft servers since I'm unable to sign-in visualstudio.com these few days as well. (Shows HTTP 500. However sign in Azure portal is okay, and can correctly show my subscriptions) After sign in Azure DevOps and switch back to visualstudio.com I'm shown as logged in.
Btw, even if you login your MSDN subscription and try to find from subscriber's portal, you can still only download 16.0, 16.4, 16.7, 16.9 and 16.11)
Hi, @ChriZan
Welcome to Microsoft Q&A!
Please describe in detail the issue you encountered. Are you unable to download the installer file of Visual Studio 2019 on this page, or the downloaded installer file of version 16.8.7 cannot download the installation file after it is opened, just like this picture:
I have tested and downloaded and installed the Visual Studio Professional version of version 16.8.7, and have not encountered an issue.
If you encounter the second issue, we need the related logs to investigate further. Please download and run this collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to https://onedrive.live.com/ and share the link here.
Sincerely,
Peng
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