Microsoft Billing missing

Question

Dear Microsoft Supporter,

Microsoft has charged USD 140.99 from our card. Could you please let us know what this charge is for?
Our domain is "kis-mm.com"
Thank you.

Best Regards,
Itsupport

Answer 1

I can't find any info and invoices at Billing tag.

Answer 2

Hi IT Support,

https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

Use our troubleshooter to help you understand why you have been charged.

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I hope this information helps. If you have any more questions, don't hesitate to reach out.

Otherwise, please take a moment to rate the answer. Wishing you good luck!

Answer 3

Hi sign into your Microsoft Account>Left hand side>Click on>Payment options>You may need to sign in again. There you can investigate the payments.

You can also click on>Subscriptions to see what subscriptions you have.

Answer 4

To understand the charge of USD 140.99 on your card, you can follow these steps:

1. Check your invoices: Log into your Microsoft account and view your billing history to see if there are any invoices that correspond to this charge. You can find this information in the Microsoft 365 admin center.
2. Review your subscriptions: Ensure that you are aware of all active subscriptions associated with your account. Sometimes charges can occur due to renewals or additional services.
3. Contact Microsoft Support: If you still cannot determine the source of the charge, you may need to reach out to Microsoft Billing Support directly for assistance. They can provide specific details regarding the charge on your account.

It's important to ensure that your account is secure and that there are no unauthorized transactions. If you suspect any issues, consider changing your account password and reviewing your account activity.

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References:

• Manage your billing account and invoices
• Understand your invoice for your Microsoft MOSA billing account