Error when trying to add VAT ID on billing account: "Failed to update the tax IDs"

Question

I am from Europe and I have a VAT that I want to add on the billing account.

I tried adding it in Billing account -> Settings -> Properties -> Manage Tax IDs. But I got the error "Failed to update the tax IDs", as you can see in the screenshot. The VAT number is valid.

What could be the issue?

Answer 1

@Daniel Dinca Welcome to Microsoft Q&A I hope you are doing well

Here is the exact roadmap to submitting this request so billing support can check this issue adding the VAT

Even if you do not have a paid Azure Support Plan (e.g., Developer or Standard), Billing and Subscription Management support is accesible for everyone.

1. Log in to the Azure Portal.
2. Search for "Help + support".
3. Click "Create a support request".
4. Issue Type: Select Billing. (Do not select Technical, or it may ask for a support plan).

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