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To merge your Microsoft accounts, you can follow these steps:
- Log into your Learn profile with one of the accounts you want to merge.
- Go to the profile icon in the top right corner and select Settings.
- Under Account Management, choose "Add Login account".
- Sign in with the other account you want to merge.
- If the account is associated with another Learn profile, this will trigger a profile merge.
Once merged, all your learning progress, credentials, and transcripts will be combined into a single profile. If you are unable to see your scheduled exam in your profile, ensure that you are logged into the correct account associated with your exam registration. You can check your exam appointments in your Learn profile settings.
If you still cannot see your scheduled exam, you may need to contact Microsoft support for further assistance.