Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.

Thomas Testi 0

I am getting this error message when I try to sign into Azure

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.

How do I fix it?

TmichaelT

Shubham Sharma 17,670 Reputation points Microsoft External Staff Moderator

2026-02-12T16:37:58.5333333+00:00

Hello Thomas Testi

Thank you for reaching out to Microsoft Q&A.

The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

Tenant inaccessible due to inactivity

If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

If it has been less than 20 days since the block, please provide the requested details for further assistance via private message:
Shubham Sharma 17,670 Reputation points Microsoft External Staff Moderator

2026-02-23T09:29:15.0966667+00:00

Thomas Testi

Could you please provide the details into private message?

Your answer