Event 4771: Kerberos pre-authentication failed

msyaf 1 Reputation point

Hi MS Community,

I am facing this persistent issue whereby my domain account keeps getting locked out due to Kerberos preauthentication failure. This issue surfaced only after we started using a Privileged Access Management (PAM) software to remote in to our target servers.

Any tips on how to resolve this lockout issue?


Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. msyaf 1 Reputation point


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  2. Limitless Technology 39,511 Reputation points

    Hello @msyaf

    We have a similar subject with a problem similar to this, I recommend that you consult it to better understand how to solve it, go to it on the links below:




    --If the reply is helpful, please Upvote and Accept as answer--

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