windows update problem

Question

I am getting windows update problem like this: There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070005)

Answer 1

Hi, good day!

Please let me know if you have tried the methods below.

• Make sure Windows Update and Background Intelligent Transfer services are available and running. Press Windows key+R to open Run then type: services.msc Press Enter to open Services app Double-click Background Intelligent Transfer Service. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
• Reset Windows Update components manually  https://www.elevenforum.com/t/reset-windows-update-in-windows-11.3808/ After that, restart your computer

If the issue persists, open Settings > System > Recovery.

Few things to check on the PC

• Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
• Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

Under Fix problems using Windows Update, click Reinstall Now

Once completed, your system will restart.

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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Answer 2

The error code 0x80070005 indicates a general access denied error. This usually occurs when file system or registry key permissions have been changed, preventing the servicing stack from having the required level of access. To troubleshoot this issue, you can follow these steps:

1. Go to %Windir%\logs\CBS and open the last CBS.log file.
2. Search for , error and match the results with the timestamp to identify the specific access denial error.
3. Determine what object (file or registry key) needs the right permissions and change the permissions accordingly.

If you continue to experience issues, consider checking for any other Windows Update errors or contacting Microsoft Support for further assistance.

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References:

• Windows Update common errors and mitigation