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I tried to purchase Minecraft, it didn't work so I tried again. I have two charged on my bank account and was able to receive a refund for one charge. I would like a refund for the 2nd charge also $29. Now the order isn't showing up on my account history but I was charged twice. I cannot play the game. I would like my money back and have the game disabled although I'm not able to play it anyway.
Sorry to hear you're having trouble.
I'm afraid that no one here would be able to help with this issue. As it's game related you could try starting an online chat via https://support.xbox.com and click on Contact Us for more assistance.
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