Microsoft 365

Question

I need to talk with a representative. I do not need Ai, 365 is getting to complicated. Can I buy just an Excell spreadsheet? That's all I use. Please respond. I put a hold on my payment because price jumped $37.80 from last year.

My name Ralph Angus phone <removed>

Answer 1

1

If you want to continue using the Microsoft 365 subscription, on your Microsoft account online, choose to cancel the subscription, then on the next window, scroll down, you should se the option to get the Microsoft 365 Classic version without Copilot AI for the original cheaper price.

2

Another alternative, if you only use Excel, is to purchase the standalone (One-Time Payment) version of Office 2024.

Office 2024:

https://www.microsoft.com/en-us/microsoft-365/p/office-home-2024/cfq7ttc0pqvj

Answer 2

To speak with a representative about your Microsoft 365 concerns, you can contact Microsoft Support. Here’s how you can do that:

1. Go to the Microsoft support page.
2. Type "Chat with an agent" in the search bar and press Enter.
3. Click on the "Contact support" button at the bottom.
4. Choose the products and services you need help with and follow the prompts to connect with a live agent.

Regarding your question about purchasing just an Excel spreadsheet, Microsoft typically offers Excel as part of the Microsoft 365 subscription. However, you may also be able to purchase it as a standalone product. It’s best to check the official Microsoft website or contact support for the most accurate information.

If you have concerns about the price increase, discussing this with a support representative may help clarify your options.

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References:

• How do I contact support if I have additional Microsoft 365 questions?
• I need to talk to someone!! - Microsoft Q&A