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Sign-in failed Error code: interaction_required

Paulo Affonso 0 Reputation points
2026-02-14T16:07:13.22+00:00

Getting the below error when trying to login into Azure portal:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 8deff008-f963-4956-8f75-eddbf7d42100 Correlation ID: 019c5ce0-3a47-7c2f-a8f8-cabb72e2724d Timestamp: 2026-02-14 15:58:45Z

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  1. AI answer

    2026-02-14T16:08:54.68+00:00

    The error code AADSTS5000225 indicates that the tenant has been blocked due to inactivity. This typically occurs when there has been no activity in the tenant for a certain period, leading to the enforcement of tenant lifecycle policies. To resolve this issue, you may need to reactivate the tenant or contact Microsoft support for further assistance regarding tenant lifecycle policies.

    For more information on tenant lifecycle policies, you can refer to Microsoft's documentation.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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