Quick Links

Question

why I cannot add a link to Quick Links in RE NXT? I am trying to add a quick link in RE NXT and the button to add a new link is missing.

Answer 1

Hi Princella,

It often happens because your account doesn’t have the right permissions to change the RE NXT homepage, so your administrator may need to update your access. Another possibility is that your organization has turned off certain homepage customization features, which can make Quick Links disappear even though the feature normally exists. If your teammates can see the button and you can’t, that’s a good sign the issue is tied to your permissions or layout settings. And if the problem persist your admin Support team can check whether any restrictions or configuration changes are affecting your account.

Regards,

Answer 2

It seems that the ability to add a quick link in RE NXT may be restricted or dependent on certain conditions. If the button to add a new link is missing, it could be due to permissions, configuration settings, or the specific version of the application you are using. I recommend checking the following:

1. Permissions: Ensure that you have the necessary permissions to add links in RE NXT. Sometimes, administrative or specific user roles are required to perform such actions.
2. Application Version: Verify that you are using the latest version of RE NXT, as certain features may be available only in updated versions.
3. Configuration Settings: Check if there are any settings within RE NXT that need to be enabled to allow adding quick links.

If the issue persists, consider reaching out to your IT support or the application's support team for further assistance.