Using Outlook for iOS for personal email and calendar management
It appears that your email account has been hacked, and you're encountering issues with unauthorized emails being sent from your account. Here are some steps you can take to regain control and secure your account:
- Change Your Password Again: Since you've already changed your password, ensure it is strong and unique. Consider using a password manager to help create and store complex passwords.
- Review Sent Items and Rules: Check your sent items for any unfamiliar emails and look for any suspicious rules in your email settings. Delete any rules that you did not create, especially those that may forward emails to unknown addresses.
- Free Up Inbox Space: If you're receiving a message indicating that your inbox is full, delete unnecessary emails to create space. This will help you regain the ability to send emails.
- Enable Two-Factor Authentication (2FA): If you haven't done so already, enable 2FA on your account for additional security. This will require a second verification step when logging in.
- Run a Malware Scan: Conduct a full antivirus scan on your devices to check for any malware that could be compromising your account.
- Contact Support: If you continue to experience issues, consider reaching out to Microsoft Support for further assistance. They can guide you through the recovery process and help secure your account.
It's also a good idea to inform your contacts about the situation to prevent them from being targeted by phishing attempts from your compromised account.