Hi Rudolf,
Thank you for your question.
As this is a problem within windows 11, I recommend that you create a topic on the windows 11 forum, this way you will be guided by an engineer from the windows 11 team.
To do this, just access the link below and select the top option called "Ask a question" and then describe the entire problem, including images:
If the answer is helpful, please vote positively and accept as an answer.