Wont Open??

Question

I'm getting a api-ms-win-core-com-l1-1-0.dll missing error when trying to open PDF

Answer 1

Hi Louisa C,
Welcome to Microsoft Q&A forum. I'm happy to help.

Please share me this information so I can better understand your situation:

• What Windows version are you using?
• What PDF application and version are you using?

In the meantime, you might check Q&A Assist suggestion to see if it can solve the problem.

Thank you for your time.

Answer 2

The error message regarding the missing api-ms-win-core-com-l1-1-0.dll file typically indicates that there is a problem with the Windows operating system or a specific application that relies on this DLL file. This DLL is part of the Windows API and is essential for certain functions within Windows applications, including PDF viewers.

To resolve this issue, you can try the following steps:

1. Reinstall the PDF Viewer: If you are using a specific PDF viewer, uninstall it and then reinstall it to ensure all necessary files are correctly installed.
2. Run Windows Update: Ensure your Windows operating system is up to date, as updates may replace or repair missing system files.
3. System File Checker: Run the System File Checker tool by opening Command Prompt as an administrator and typing sfc /scannow. This command will scan for and attempt to repair any corrupted system files.
4. Check for Malware: Sometimes, malware can cause issues with system files. Run a full system scan using your antivirus software to check for any threats.
5. Repair Windows: If the issue persists, consider performing a repair installation of Windows, which can fix corrupted system files without affecting your personal data.

If these steps do not resolve the issue, you may need to seek further assistance or consider restoring your system to a previous state where it was functioning correctly.