how to cancel microsoft 365 basic subscription

Question

how to cancel microsoft 365 basic subscription and keep the microsoft 365 personal subscription

Answer 1

To cancel your Microsoft 365 Basic subscription while keeping your Microsoft 365 Personal subscription, you can follow these general steps:

1. Sign in to your Microsoft account: Go to the Microsoft account services page and log in with the account associated with your subscriptions.
2. Locate your subscriptions: Under the Services & subscriptions section, find the Microsoft 365 Basic subscription you want to cancel.
3. Manage your subscription: Click on Manage next to the Microsoft 365 Basic subscription.
4. Cancel the subscription: Select Cancel subscription and follow the prompts to confirm the cancellation. You will retain access to the subscription until the end of the current billing period.

Make sure that your Microsoft 365 Personal subscription is active and not affected by the cancellation of the Basic subscription.

If you encounter any issues or need further assistance, consider contacting Microsoft support for help.

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References:

• Cancel your subscription in the Microsoft 365 admin center
• Determine your cancellation option