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MICROSOFT APPS COMPLETELY GONE

Sophía Dí San Martín 0 Reputation points
2026-02-23T20:18:30.79+00:00

When I received my laptop, Microsoft Word, Excel, etc., were installed on my Acer laptop. All of a sudden, I can't use any of the apps without providing a product key, which I don't have. I need to create a cover letter in Microsoft Word, but I can't!!

Microsoft 365 and Office | Word | For home | Windows
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  1. Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
    2026-02-23T20:23:48.22+00:00

    Are you sure that Acer included a full version of Office? It may have been a trial version, now expired.

    As a temporary solution, you can edit your files in the online apps, available via https://onedrive.live.com.

    Long-term, you need to purchase some version of Office to continue using the software. Office Home 2024 is the cheapest version. The license includes Word, Excel and PowerPoint and it is licensed for one user and one computer (PC or Mac). Note that no OneDrive storage is included. Outlook classic is not included either.

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