Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sign-in failed Error code: AADSTS5000224
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Bruno Reis
0
Reputation points
We purchased startup credits, were able to access the tenant for a week, and then it was disabled, and I can't access anything on Azure or get support.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 42,595 Reputation points Microsoft External Staff Moderator2026-02-24T13:20:21.4166667+00:00 Hello Bruno Reis
Thank you for posting your query on Microsoft Q&A.
Based on the error message, it appears that authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To assist you in re-enabling authentication, I’ll need a few details to coordinate with our engineering team. Please share the following information via email, as it contains personally identifiable information (PII):
Once I receive these details, I will work with the engineering team to re-enable authentication in your tenant.
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Bruno Reis 0 Reputation points
2026-03-05T14:05:46.07+00:00 Hi, I sent you a private message, I need help.
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