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Ron Price 0 Reputation points
2026-02-24T14:51:46.27+00:00

I have tried the AI bot which has not resolved my problem. How do i connect to Microsoft support

Windows for home | Windows 11 | Windows update
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  1. DaveM121 891K Reputation points Independent Advisor
    2026-02-24T15:25:34.6+00:00

    Please provide full details on what problems you are experiencing with Windows Updates and also please provide a screenshot of any error you may be seeing, and if there is any personal data in the screenshot, please hide it.

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  2. AI answer

    2026-02-24T14:51:54.6666667+00:00

    To connect with Microsoft support after trying the AI bot, you can follow these steps:

    1. Open the Get Help app: In the search bar, type "Get Help" and open it.
    2. Chat with an agent: Type "Chat with an agent" and press Enter.
    3. Contact support: Click the "Contact support" button at the bottom.
    4. Select your product: Choose the products and services for which you need help.
    5. Follow the prompts: Complete the on-screen prompts to connect with a live agent. Alternatively, you can select the "Call me back" option and fill out the required information so they can call you.

    If you prefer to use the support request process, you can also create a support request through the Microsoft Engage Center by following the instructions provided there.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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