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microsoft support
Ron Price
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Reputation points
I have tried the AI bot which has not resolved my problem. How do i connect to Microsoft support
Windows for home | Windows 11 | Windows update
2 answers
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AI answer
2026-02-24T14:51:54.6666667+00:00 To connect with Microsoft support after trying the AI bot, you can follow these steps:
- Open the Get Help app: In the search bar, type "Get Help" and open it.
- Chat with an agent: Type "Chat with an agent" and press Enter.
- Contact support: Click the "Contact support" button at the bottom.
- Select your product: Choose the products and services for which you need help.
- Follow the prompts: Complete the on-screen prompts to connect with a live agent. Alternatively, you can select the "Call me back" option and fill out the required information so they can call you.
If you prefer to use the support request process, you can also create a support request through the Microsoft Engage Center by following the instructions provided there.
AI-generated content may be incorrect. Read our transparency notes for more information.