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Monalisa Biswal 0 Reputation points
2026-02-25T14:18:47.42+00:00

I could not launch the OnVue application from system today during the exam. It supported till the recording started once the Proctor asked me to remove the headphone and relaunch the app did not started. Can I reschedule my exam again

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  1. Julian Sharp 29,496 Reputation points
    2026-02-25T16:58:32.6233333+00:00

    The use of headphones is not permitted and will result in the immediate cancellation of your exam

    It is likeyl that you could not launch the exam again as your exam appointment date/time had passed

    Contact Pearson Vue support https://home.pearsonvue.com/microsoft/contact as to what your options are

    In future ensure that you are aware of all the rules regarding online exams

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  2. AI answer

    2026-02-25T14:18:58.27+00:00

    If you experienced issues launching the OnVue application during your exam, you can reschedule your exam appointment. However, it is important to do so before the expiration of any offers or deadlines that may apply. You can reschedule your exam through the certification dashboard or by contacting Pearson VUE support for assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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