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System sudden shut down with a Hypervisor error

Bill_D7 6 Reputation points
2021-10-06T01:51:47.857+00:00

I am working on a surface pro 8, and it's my first day to use it. windows version is 21H2 22000.194.
I met three times of sudden shut down. And I had to long press to start it again.

I have found someting similar to my case,
https://github.com/microsoft/WSL/issues/5523

I do install the WSL2 and I do see a error in event viewer everytime before(several seconds) the system sudden shut down

"The hypervisor did not enable mitigations for CVE-2018-3646, CVE-2019-11091, CVE-2018-12126, CVE-2018-12127, and CVE-2018-12130 for virtual machines because HyperThreading is enabled. To enable mitigations for virtual machines, disable HyperThreading."

I also create a question in microsoft community
https://answers.microsoft.com/en-us/surface/forum/all/sudden-shut-down-on-surface-pro-8/21f3c6a7-2dc9-417a-a53b-4364b1f12a5a

I wonder what can I do
(sorry for the tag, I do not know how to find correct tag)

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 39,446 Reputation points
    2021-10-06T14:50:46.937+00:00

    Hi there,

    Are they going through the shutdown process or are they crashing?

    Parallelly, please follow the steps below.

    1: Check for Windows Update
    2: Update drivers and firmware
    3: Run System File Checker
    4: Check the task manager for any abnormal activities and end them .
    5: Uninstall any third-party antivirus

    If the reply is helpful, please Upvote and Accept it as an answer