Customer service

Question

Is there a number for a live customer service rep, I have followed the instructions and it sends me to something I do net want, I need to speak to a person, thank you

Answer 1

Hi,

Unfortunately, several years ago Microsoft closed incoming support phone numbers for home users. Only chat is available to start conversation. Later it may be possible to ask for callback. See https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2