No Progress Shown in Microsoft Learn Plan

Question

Hello,

I have created some Microsoft Learn plans and invited learners, but when I go to Manage > Track Progress, the panel always shows 0 students. Learners have used invitation link and access the plan and some of them have finished. 

Additionally, when I try to download the CSV file, it also shows no data.

Is there a known issue with progress tracking, or am I missing a step? Any help would be greatly appreciated.

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Moved from Microsoft 365 and Office | Other

Answer 1

Try support:

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

Credentials Support

Answer 2

Try support:

https://learn.microsoft.com/en-us/credentials/support/help