Adding Non Profit Azure grant of $2,000

Question

Hello, I've recently applied for and been awarded the non profit Azure grant of $2,000. I've received the email confirmation with the 'Activate' link. I've set up a Pay As You Go Azure account (I think I've set it up at least) and clicked on the Active button in the email. That takes me to an Azure 'Redeem Credit' page that says "No credit is linked to your email @.org.uk". The email tells me to sign in with my account email @.onmicrosoft.com but I get an error if I try to do that. I can only get logged in with my own email address.

When I log in to microsoftazuresponsorships.com I only see the message 'This account does not have an active Sponsorship.'

thanks for any help, Chris

Answer 1

Thanks Jose Benjamin,

no luck with this so far, unfortunately. I've booked a call with the Nonprofit Azure Onboarding Concierge and Success Center for next week so hopefully I can make some progress.

Best wishes,

Chris

Answer 2

Hi @Chris Boles, Congrats on being approved for the $2,000 Azure grant for your nonprofit — happy to help clarify how to use it.

Here’s how to get your Azure credits working:

Log in at https://nonprofit.microsoft.com using the same account that was approved for nonprofit benefits. This is where all Azure nonprofit grants are managed.

Make sure your organization shows as Approved in the Nonprofit Hub. If not, you’ll need to complete nonprofit eligibility verification first. [learn.microsoft.com]

Approval alone doesn’t make the credits usable.

• Go to Offers in the Nonprofit Hub
• Find the Azure $2,000 Sponsorship
• Select Activate
• Follow the email link Microsoft sends you to complete activation
• During setup, choose or create an Azure subscription and billing profile
• You must activate the grant within 90 days of issuance, or it may expire.

After activation, sign in to https://portal.azure.com with the same account used to activate the grant:

• Go to Cost Management + Billing
• Open Payment methods → Azure credits
• Confirm the $2,000 balance appears under the correct billing scope

If you’re in the wrong subscription or billing profile, the balance may show as $0 even though the grant is active.

The Azure nonprofit grant applies to first‑party Microsoft Azure services. It cannot be used for:

• Reserved Instances
• Third‑party Marketplace offers
• Azure support plans

All other eligible Azure workloads (VMs, storage, databases, AI services, etc.) can consume the credits.

If the grant shows activated but credits still don’t appear, submit a support request directly from Nonprofit Hub so it routes to the Azure Sponsorship team.

Kindly let us know if the above helps or you need further assistance on this issue.

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