Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear @Lynn Crump,
Thank you for posting your question in the Microsoft Q&A forum.
As a moderator, I don't have the tools to investigate your specific account directly because this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas. However, I will try my best to guide you as clearly as possible.
Currently, based on my research and reading, the Microsoft 365 Business Basic plan is still free for up to 300 users. It includes web and mobile versions of Word, Excel, and PowerPoint, along with Teams, 1TB of cloud storage (OneDrive), and business email.
I will attach an image to make it easier for you to read.
Although 'Business Basic' is free, it only allows you to use Office via a web browser. If your organization needs to use desktop apps, the Business Premium plan is usually well worth the discounted cost; you might want to consider it.
This process is handled through the Microsoft Nonprofit Portal. Please help me by clicking on this link and then clicking 'Get Started'.
I would like to attach some related references; please take a look at them for more information:
Nonprofit FAQ | Microsoft Nonprofits
I am standing by to assist with any information. If you have any questions or require further clarification, do not hesitate to reach out.
Looking forward to your response!
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