Microsoft Dynamics 365 Fundamentals (ERP) exam.

Question

How to prepare for the Microsoft Dynamics 365 Fundamentals (ERP) exam?

I have the Microsoft Dynamics 365 Fundamentals (ERP) exam, and I'm really confused about how to prepare for and what the exam is about exactly, even with the available training; the thing I need to get to know is the exam itself.

Answer 1

The Dynamics Fundamentals exams have been retired. You can no longer take them

https://learn.microsoft.com/en-us/credentials/support/credential-retirement#recently-retired-certifications

Answer 2

The Microsoft Dynamics 365 Fundamentals (ERP) exam (MB-920) validates foundational knowledge of the finance and operations capabilities in Dynamics 365, specifically Dynamics 365 Finance and Dynamics 365 Supply Chain Management. It is designed for beginners who want to understand how these apps support core financial and operational processes and how they fit into the broader Microsoft ecosystem.

Key points about what the exam is about:

• Covers features and capabilities of:
  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
• Focus areas include understanding how these apps:
  • Support the core financial model and related processes
  • Support business operations such as warehousing and manufacturing
  • Unify different business processes into one ERP solution
  • Manage multiple legal entities in one application
  • Integrate with other Microsoft applications
• It is a fundamentals-level exam and can be used as a starting point for more advanced, role-based certifications. It is not a prerequisite for other certifications.
• The skills measured (as of December 23, 2024) are grouped into three main areas:
  1. Describe Dynamics 365 Supply Chain Management (35–40%)
     • Core SCM capabilities (products, released products, product variants, pricing and discounts, intercompany capabilities)
     • Manufacturing processes (lean, discrete, process manufacturing; manufacturing strategies; BOMs/formulas/routes; production lifecycle; shop floor management; master planning)
     • Inventory and warehousing (costing methods, on-hand inventory, inventory journals, quality management, WMS, TMS, landed cost)
     • Sales and procurement processes (order-to-cash, sales order creation, fulfillment, procure-to-pay, purchase requisitions, purchase orders, receipts)
  2. Describe Dynamics 365 Finance (30–35%)
     • Finance core capabilities and use cases
     • Organization and legal entities (and other Finance topics in the full skills outline)
  3. Describe core capabilities of the finance and operations apps (25–30%)

Note: The MB-920 exam was retired on December 31, 2025, but the same content area is now represented by the Microsoft Certified: Dynamics 365 Fundamentals (ERP) certification, which still focuses on Finance and Supply Chain Management fundamentals.

How to prepare effectively:

1. Start with the official certification page
   Review the certification overview for Microsoft Certified: Dynamics 365 Fundamentals (ERP). This page explains:
   • What the certification covers
   • The target audience and level (beginner)
   • How it relates to other certifications
2. Use the official study guide for MB-920
   The MB-920 study guide explains:
   • The purpose of the exam
   • Skills measured (with percentages and detailed bullet points)
   • Links to additional resources
   • Exam logistics (scoring, accommodations, practice assessment, exam sandbox)
   From the study guide, focus on:
   • “Skills measured as of December 23, 2024” to understand exactly what topics to study.
   • The “Change log” section to see how the content evolved (useful if using older materials).
3. Follow the recommended study resources
   The study guide lists structured resources:
   • Get trained: Self-paced learning paths and modules or instructor-led courses for MB-920.
   • Find documentation: Product documentation and learning modules for:
     • Dynamics 365 (general)
     • Supply Chain Management
     • Finance
     • Commerce
     • Human Resources
     • Project Operations
   • Ask a question: Microsoft Q&A for product questions.
   • Get community support: Microsoft Dynamics Community for discussions and practical scenarios.
   • Find a video: Exam Readiness Zone videos for exam strategy and topic walkthroughs.
4. Use exam preparation best practices
   General exam prep guidance includes:
   • Reviewing the study guide for the exam to understand topics and objectives.
   • Using self-paced training on Microsoft Learn: learning paths and modules aligned to Dynamics 365 Finance and Supply Chain Management.
   • Watching exam prep videos in the Exam Readiness Zone where available.
5. Take the free practice assessment
   The MB-920 study guide links to a free practice assessment. Use it to:
   • Check understanding of each topic area
   • Identify weak areas to revisit in the learning paths and documentation
6. Consider the Dynamics 365 Fundamentals (ERP) course
   There is a Microsoft Fundamentals course for Dynamics 365 Fundamentals (ERP) that:
   • Introduces ERP concepts
   • Covers finance and operations apps (Supply Chain Management, Finance, Commerce, Human Resources, and ERP capabilities of Project Operations)
   • Includes lectures and interactive labs
   • Is designed to prepare learners for the MB-920 exam content
7. For educators or structured classroom learning
   There is a dedicated module for educators on teaching MB-920 that includes:
   • Tips and tricks for teaching the course
   • How to leverage the lab environment
   • How to introduce technical topics and terminology
   • Additional resources to prepare students for the exam Even if not teaching, the structure and best practices described there can help organize personal study.
8. Understand exam logistics and environment
   From the study guide and general exam prep guidance:
   • Passing score is 700 or greater.
   • Most questions cover generally available features; some may cover commonly used preview features.
   • The English version is updated first; localized versions follow.
   • If the exam is not available in a preferred language, an additional 30 minutes can be requested.
   • The exam sandbox can be used to familiarize with the exam interface before test day.

A practical preparation sequence:

1. Read the Dynamics 365 Fundamentals (ERP) certification page to understand scope and role.
2. Download/review the MB-920 study guide and focus on the “Skills measured as of December 23, 2024” section.
3. Complete the recommended self-paced learning paths and modules for Dynamics 365 Finance and Supply Chain Management.
4. Skim relevant product documentation for Finance and Supply Chain Management, focusing on the processes listed in the skills outline (order-to-cash, procure-to-pay, manufacturing, inventory, legal entities, etc.).
5. Watch any available Exam Readiness Zone content for MB-920 or Dynamics 365 Fundamentals (ERP).
6. Take the free practice assessment, then revisit weak areas using the learning paths and documentation.
7. Use the exam sandbox to get comfortable with the exam interface before the actual exam.

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References:

• Study guide for Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
• Microsoft Certified: Dynamics 365 Fundamentals (ERP)
• Microsoft Fundamentals
• Get tips and tricks for teaching MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
• Prepare for an exam