A tool for managing user identities, credentials, and access across on-premises and cloud environments
Passkeys never expose or store the original account password in a way that can be viewed. They are a separate, passwordless sign-in method, so the Microsoft account password cannot be revealed or recovered from a passkey.
To get into the account or Xbox, use one of these approaches instead:
- Try using the passkey directly (where supported)
- On supported Microsoft sign-in pages, choose Sign-in options or Other ways to sign in.
- Select Face, fingerprint, PIN, or security key to sign in with the passkey instead of typing a password.
- Reset the Microsoft account password
- If the password is unknown and not saved in Edge:
- On the Microsoft sign-in page, select Forgot password.
- Follow the reset flow using the configured security info (phone, email, or authenticator app).
- The steps are outlined under Reset your password in the Microsoft account help.
- If the password is unknown and not saved in Edge:
- Check if the password is stored in Microsoft Password Manager (Edge)
- On the laptop where Edge is used:
- Open Microsoft Edge.
- Select the three dots (…) in the top-right > Settings.
- Go to Passwords and autofill > Microsoft Password Manager.
- Locate the Microsoft account entry and select it.
- Use the eye icon to show the password (the device PIN or password may be required).
- On the laptop where Edge is used:
- Manage the passkey itself (but not view a password)
- On Windows 11: open Settings > Accounts > Passkeys.
- From there it is possible to search for and delete device-bound passkeys, or configure passkey services, but there is no option to display any underlying password because passkeys don’t work that way.
If none of the above works and access to the account is lost (no password and no usable security info), use the Microsoft account recovery form and follow the guidance for gathering information from saved passwords in Edge or Credential Manager.
References: