Problem in student trail

Question

I have verified my account as a student in my college that Azure support it and the subscription isn't work with me

Answer 1

Hi there.

From your question, I gathered that there is a difficulty in using student subscription even though you have the rightful verification of a student identity. Now there can be a few reasons for that to happen so a bit more clarity may be required for troubleshooting.

In my understanding, even though your college is supported, the verification process failure is due to the email domain or student's status is not recognized by Microsoft's system.

A few steps to resolve this can be as follows:

1. Confirming eligibility: You can check the official Azure for Students eligibility page to ensure your country and institution are supported.
2. Using the correct account: There is no harm in taking a second look to make sure you’re signing in with a personal Microsoft account, not your institutional login.
3. Retry verification: If verification failed, you may try again using your official student email address.

If everything looks okay and the problem persists, I recommend raising a support ticket through the Azure portal for a manual verification of the student status.

Hope this helps!

Regards