Share via

SCSM 2019 - Workflow failure

Chris.Pierce 101 Reputation points
2021-10-07T14:59:24.057+00:00

I created a MP using Authoring Tool 2019.
I built a custom workflow and saved it in this MP.
I imported the MP into SCSM 2019 console.
I then copied the workflow .dll into this location: 'C:\Program Files\Microsoft System Center\Service Manager'.

Workflow fails with error code -2130771918.
No additional info. is provided.

Do I need to copy the .dll into the above location BEFORE importing the MP into the SCSM console?

thanks,
Chris

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
215 questions
Accepted answer
  1. Andreas Baumgarten 104K Reputation points MVP
    2021-10-08T18:14:52.303+00:00

    Hi @Chris.Pierce ,

    you copied the dll on the SCSM Management servers in the folder C:\Program Files\Microsoft System Center\Service Manager?

    Best is to copy the file before importing the MP but at the end it doesn't really matter.
    Did you restart the SCSM services? if not please give it a try.
    Also clearing the SCSM server cache might be an option.

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Chris.Pierce 101 Reputation points
    2021-10-12T17:42:15.407+00:00

    It is working now.

    I believe I needed to wait a few minutes after copying the .dll file to the installation folder before testing the workflow again.

    Thanks for your help!

    Chris

    0 comments