How to Fix Windows cannot access C:\Program Files\WindowsApps\MicrosoftWindows.Cross...\Cross DeviceService.exe

Question

Unable to Access any files on my samsung book 4 laptop having Windows 11 home. Please help urgently. Cant even open system config or calculator app. Fingerprint sensor isnt working. Error code: 0x800704b3

Answer 1

Hi PG, Welcome in Community

First check the integrity of the system files

Press the WIN + X buttons and open terminal as administrator, now type

DISM.exe /Online /Cleanup-image /Restorehealth 

Then type

SFC /SCANNOW

Press enter and wait for it to complete

Indicate the result here

Now, reset completely these components:

Press the WIN + X buttons and open terminal (admin), now type

net stop bits

net stop wuauserv

net stop cryptsvc

ren %systemroot%\System32\Catroot2 oldcatroot2

net start cryptsvc

del /f /q %windir%\WindowsUpdate.log

del /f /s /q %windir%\SoftwareDistribution\*.*

Del "%ALLUSERSPROFILE%ApplicationDataMicrosoftNetworkDownloaderqmgr*.dat"

del %systemroot%\SoftwareDistribution\DataStore\Logs\edb.log

net start bits

net start wuauserv

After each command press enter

If you want you can create a text file from notepad, save it as All files type and give it a .bat extension

Then run it as administrator

Last step, reset completely the network:

Press WIN + X and open terminal as admin, now type

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

Restart the system and let me know how it goes

Elvis