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Name change as same as proof

Meenakshi Subramanian 0 Reputation points
2026-03-13T09:56:19.5866667+00:00

I have registered as Meenakshi S in AZ 900 Exam but in my ID proof it is meenakshi subramanian I need to change my name as same as the ID proof then only i am allowed to write the exam what is the procedure for that

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  1. DaveM121 890.8K Reputation points Independent Advisor
    2026-03-13T10:34:55.2033333+00:00

    This forum is just a user to user forum, no-one here has any account access.

    Try changing your legal name on your account on this link:

    https://learn.microsoft.com/users/me/settings

    If you have an exam scheduled, then you may be blocked from changing your name and you should see an error message and a link to contact the Credentials Support to request a name change.

    https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request

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  2. AI answer

    2026-03-13T09:56:31.9366667+00:00

    For an AZ‑900 exam, the name on the exam registration must match the legal name on the ID used at the test center. Since the registration shows “Meenakshi S” and the ID shows “Meenakshi Subramanian,” the legal name on the certification profile must be updated before the exam.

    Procedure:

    1. Sign in to the Microsoft Learn profile that is linked to the AZ‑900 exam registration.
    2. Go to Settings in the Learn profile.
    3. In the Legal Name section, update the name so it exactly matches the ID (including full first name, last name, and order of names).
    4. Save the changes.
    5. If the portal does not allow the change or shows a message asking to contact support, open a ticket with Microsoft Credentials Support so they can correct the legal name on the certification profile:
      • Go to the Credentials Support portal from the instructions in the reference below.
      • Sign in with the same Microsoft account used for the exam.
      • Choose the Learning/Microsoft Credentials product family and submit a support request explaining that the registered exam name must match the ID.
    6. If Pearson VUE is the delivery provider, support may also direct contacting Pearson VUE if any part of the name change must be reflected in their system, but the starting point is updating the Microsoft Learn/Credentials profile and contacting Microsoft Credentials Support.

    Do this as early as possible before exam day so the change is processed in time.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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