PC Help Soft and driver updates

Question

I am receiving proposals on my screen to use PC Help soft and allow a number of driver updates.

Is this OK or a fake thing?

I think the Windows system should send me info about necessary updates. Correct?

Please advise on this issue.

B/Sivert J

Answer 1

You should avoid using that method to update your drivers, it is not advised to use a 3rd party utility or 3rd party company to update or install drivers, and most likely, there is nothing wrong with your drivers, Windows updates will automatically update your drivers when required.

Drivers are always free and the only safe place to get drivers from is from the support page for your PC on the manufacturers website to ensure the drivers are fully compatible with your system hardware.

Answer 2

PC Help Soft pop‑ups offering driver updates should be treated as potentially unwanted and not used for updating drivers.

Windows already includes built‑in, trusted mechanisms for driver updates:

1. Use Windows Update for drivers
   Windows can automatically download and install recommended and many optional hardware drivers:
   • Open Settings > Update & Security > Windows Update.
   • Select Advanced options and ensure Receive updates for other Microsoft products when you update Windows is On.
   • Go back to Windows Update and select Check for updates.
   • If a View optional updates link appears, select it, then select available driver updates, and choose Download and install.
2. If a device is not working properly
   First let Windows handle it automatically via Windows Update. If that does not fix it, get drivers directly from the device or PC manufacturer’s official website, not from third‑party driver tools.
3. Avoid third‑party “driver updater” tools
   Unsolicited pop‑ups or ads offering to “fix” or “update” many drivers at once are a common vector for scams or unwanted software. Windows error messages and update notifications do not ask to install separate “PC help” programs.
4. If suspicious pop‑ups keep appearing
   They may be related to scam or unwanted software. Close the pop‑up, do not call any phone numbers or provide payment details, and rely only on Windows built‑in tools and the official manufacturer sites.

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References:

• Automatically get recommended and updated hardware drivers
• Update a driver for hardware that isn't working properly
• Protect yourself from tech support scams

Answer 3

Tanken you!