Hello Kevin, I can see that you have already done a pretty clean troubleshooting.
hmmm.
can you please try those options and let me know if it works:
- Update All your PC Drivers (especially; BIOS/UEFI firmware and others)
- Update your OS (if not already)
- Change the Physical Port itself on your PC (try another USB port)
- If you are using (gaming keyboard or something); try to turn off the game mode key.
Advanced Steps:
- Reset (USB Controller): Device Manager > Uninstall all (USB Root Hub / USB Host Controller) under Universal Serial Bus controllers > Restart your PC
- It may be (Power issue); try use (USB hub).
- Open (Registry Editor) >
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt> change Start Value to 1 > Restart.
Lastly, Double Check settings again:
&&&
Same Issue!! ???
To Find the root cause:
- boot the PC into the (Safe Mode) by:
hold theShiftkey while selectingRestartfrom the Power menu on the Start screen or login screen. Navigate toTroubleshoot>Advancedoptions >Startup Settings> Restart, then press 4 or F4 forSafeMode. This loads minimal drivers for troubleshooting issues. - test it out / without keyboard attached /it's might be a physical issue with IC keyboard / USB on your motherboard
(at this step; look for local hardware support to check it for you)
Question: have you updated your BIOS?
Regards,
I hope it helps!!