Authenticator - No Backup- Need help

Aravind R 11 Reputation points
2021-10-07T21:45:29.757+00:00

I am not sure if I had backed up my authenticator app. I factory reset my android phone and reinstalled the Authenticator and lost all accounts. Could someone please provide step by step instructions on how to proceed from here on. All my apps are locked and I cannot access any of them :( This is urgent, Thanks in advance

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous
    2021-10-07T22:50:27.687+00:00

    You can follow along here. Basically install the app, then sign in to the recovery account to start the restore process.
    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

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    1 person found this answer helpful.