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I still cannot send emails

Eric Johnson 0 Reputation points
2026-03-17T18:15:19.5566667+00:00

I was forced to purchase your storage and did so almost 4 hours ago. I have reset my outlook app several times and i still cannot send emails. Please fix this issue now!

Microsoft 365 and Office | Install, redeem, activate | Other | Other
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  1. John Jefferson Doyon 73,395 Reputation points Independent Advisor
    2026-03-17T18:48:33.34+00:00

    Hi, I'm John!

    After purchasing additional storage (or freeing space), it can take up to 24 to 48 hours for everything to fully update across your account. I’d recommend waiting that time and then trying again to check emails or try to send.

    If the update is still pending after 24 hours, you can try unlinking and relinking your OneDrive account, or resetting it. "Unlink and re-link OneDrive" https://support.microsoft.com/office/unlink-and-re-link-onedrive-3c4680bf-cc36-4204-9ca5-e7b24cdd23ea

    I really hope this information is helpful! Let me know if you have any further questions or concerns.

    Regards,

    John J.D.

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