Azure email

Question

I keep getting an email regarding Azure that I know nothing about. It contains technical information that I do not understand. It starts with:

Your Azure Monitor alert was triggered

Azure monitor alert rule DiskFull-1386166-A19 was triggered for locker1386166 at March 17, 2026 15:15 UTC.

How can I get help with this since it mention a charge to my account?

Answer 1

Hello Cheryl Armstrong, Thank you for posting your query on Microsoft Q&A platform.

What you’re describing closely aligns with a known scam pattern involving Azure alert emails.

In these cases, attackers first gain access to an Azure subscription and then deliberately configure alert rules to send notifications to external email addresses (such as yours). They subsequently trigger those alerts. While the emails are technically generated by Azure, the alert message content itself is authored by the attackers.

These emails typically include alarming language such as:

• references to a “Fraud Prevention System” or “Windows Defender,”
• warnings about large, suspicious charges,
• threats of account suspension, and
• a so‑called “Fraud Resolution” or “Support Hotline” phone number.

The objective is to pressure recipients into calling that number, where the scam continues.

Important guidance:

• Do not call any phone number mentioned in the email.
• Do not click any links included in the message.
• Simply delete the email.

It’s worth noting that these messages can appear convincing because they are sent from legitimate Microsoft email infrastructure. However, Microsoft does not include phone numbers or urgent call‑to‑action language like this in genuine Azure alert notifications.

Reference: https://malwaretips.com/blogs/microsoft-azure-alert-was-triggered-scam-exposed-investigation/

If the provided information helped, kindly consider marking the answer as "Accepted" and "Upvote" it. This helps other community members who may encounter a similar issue in the future.

If you have any queries, please feel free to reach out us.

Thanks,

Answer 2

The email is an automatic Azure Monitor alert telling that a disk on resource locker1386166 is close to full. By itself, the alert does not mean a charge was made, but it can indicate that some Azure resource is running and consuming capacity, which can lead to charges.

To stop or understand these emails and any possible charges, take these steps:

1. Sign in to the Azure portal with the account that receives the email and open Azure Monitor → Alerts.
2. Look for the alert rule named DiskFull-1386166-A19 and open it. This shows which resource (locker1386166) it is monitoring.
3. In the alert rule, check the Action group configuration to see which email addresses are configured to receive notifications. If the email address is not needed, remove it from the action group or disable the alert rule.
4. If the email is unexpected and the resource is not recognized, check for unexpected usage or charges:
   • Review the invoice that has charges for the resource.
   • Use Cost analysis in Cost Management to see which resource is generating costs.
   • If still unclear, create an Azure billing support request so a billing engineer can review the charges.

If the alert mentions potential charges and there is no understanding of the resource or why it exists, creating a billing support request is the safest way to get direct help from Microsoft. Billing support is free.

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References:

• Troubleshooting problems in Azure Monitor alerts
• Azure Application Insights availability monitoring common issues FAQ
• Understand the terms in your Azure usage and charges file
• Identify anomalies and unexpected changes in cost
• Fraud Charges - Microsoft Q&A