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Sign-in failed Error code: interaction_required

Pradeep Jambulingam Chitra 20 Reputation points
2026-03-20T22:07:32.6733333+00:00

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: b90c5f22-3f44-404a-aaa6-0f19ac316d00 Correlation ID: 019d0d42-1b1c-7429-87ba-063797b1c6da Timestamp: 2026-03-20 21:58:49Z

Microsoft Security | Microsoft Entra | Microsoft Entra ID

Answer accepted by question author

Rukmini 42,595 Reputation points Microsoft External Staff Moderator
2026-03-20T22:28:01.56+00:00

Hello pradeep jc

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

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