SSD not detected during Windows 11 installation - HP Victus 15-fb1013dx (Ryzen 5 7535HS)

Question

I'm having trouble installing a clean version of Windows 11 on my HP Victus 15-fb1013dx. During the installation process, specifically at the "Where do you want to install Windows?" screen, the SSD is not being detected ("No drives were found").

Here are my hardware specs:

Model: HP Victus 15-fb1013dx (Product: 598U1AV / UPC: 197961792355)

CPU: AMD Ryzen 5 7535HS

GPU: NVIDIA GeForce RTX 2050

• Storage: NVMe SSD 1TB

I suspect the issue is related to the storage controller driver for the AMD 7000 series chipset that needs to be loaded during the setup. Could someone please point me to the specific driver (.inf) I need to put on my bootable USB to make the drive visible?

Thanks in advance for your help!

Answer 1

After this process, the disk never worked again.

Answer 2

Hello

It may or may not be related to needing driver. Boot into HP's BIOS first, and look for anything related to Storage settings, and find SATA mode, switch it to AHCI.

See if that helps. If not, then you can consider loading driver next.

Answer 3

Windows Setup not detecting the SSD at the “Where do you want to install Windows?” screen indicates that Windows Setup cannot see any storage it can install to. From the available information, only the generic Windows installation and disk/partition handling steps are documented; there is no specific AMD 7000-series storage controller .inf driver or HP‑specific driver path in the provided context.

The supported approach in this situation is to:

1. Boot the HP Victus from Windows 11 installation media created with the official Media Creation Tool, ensuring UEFI boot is used.
2. When at the “Where do you want to install Windows?” screen, use Windows Setup tools to verify and prepare the disk:
   • Press Shift+F10 to open a command prompt.
   • Run diskpart.
   • Use list disk to see whether the NVMe SSD is visible to the firmware/Windows PE.
     • If the disk appears, you can wipe and convert it to GPT so Windows Setup can use it:

              select disk <disk number>
              clean
              convert gpt
              exit
       

       Close the command prompt, return to Setup, choose Custom, select the unallocated space, and click Next to install, as described in the documented “manually wipe and convert to GPT” flow.
     • If the disk does not appear in list disk, the issue is below Windows Setup (firmware, hardware, or vendor driver) and must be resolved via HP support/firmware or vendor‑supplied drivers, which are not included in the context.

If the SSD is visible and properly prepared as GPT, Windows 11 Setup will create the required partitions and proceed with installation.

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References:

• Windows Setup: Installing using the MBR or GPT partition style
• Reinstall Windows with the installation media
• Ways to install Windows 11