Problem with Microsoft for Startups

Question

Problem with Microsoft for Startups

MrVraya 25

Hello,

I am a Microsoft for Startups member and I am unable to access

the Founders Hub dashboard.

Every time I try to access foundershub.startups.microsoft.com

or portal.startups.microsoft.com, I get redirected to the

signup/registration page instead of my account dashboard.

I have already activated my Azure subscription successfully

($1,000 credits are active and visible in the Azure portal),

so my account exists and was approved. However, I cannot access

the Founders Hub benefits section (GitHub Enterprise, LinkedIn,

Visual Studio, etc.) because the portal keeps sending me back

to the signup page.

Things I have already tried:

Logging in with my Microsoft account
Logging in with LinkedIn
Clearing cache and cookies
Using incognito mode
Different browsers

Could someone from the Microsoft for Startups team please

reset my account state so I can access the dashboard and

benefits?

Thank you.

Moved from: Microsoft 365 and Office | Subscription, account, billing | For business | Other

Golla Venkata Pavani 5,585 Reputation points Microsoft External Staff Moderator

2026-03-24T14:20:44.98+00:00
Hii @MrVraya ,

Thank you for reaching us regarding the issue.

The Microsoft for Startups Portal (Founders Hub) is a separate system from the Azure portal, and access to benefits (GitHub, LinkedIn, Visual Studio, etc.) depends on a successfully provisioned Founders Hub account profile, not merely on having active Azure sponsorship credits.
When a user is redirected back to the signup/registration page after sign‑in, it means the startup profile has not been fully recognized or provisioned by the Founders Hub system, even though Azure sponsorship activation may have completed successfully. Azure credit activation alone does not guarantee access to Founders Hub benefits, because the two systems are provisioned independently.

Resolution Path:

Sign in to the Microsoft for Startups portal: https://portal.startups.microsoft.com/login

Select the “?” (Help) icon in the top‑right corner.

Choose Submit a Support Ticket.

In the ticket, clearly mention:

Azure sponsorship credits are already active in the Azure portal.

The Founders Hub portal continuously redirects to the signup page.

All recommended browser troubleshooting steps have already been completed.

Microsoft confirms that only the Startups program support team can reset the account state and restore access to the Founders Hub dashboard and benefits.
Reference:
https://learn.microsoft.com/en-us/microsoft-for-startups/mfs-portal

Kindly let us know if the above helps or you need further assistance on this issue.

Please "upvote" if the information helped you. This will help us and others in the community as well.
MrVraya 25 Reputation points

2026-03-24T16:17:44.9366667+00:00

Thank you for your response. I tried both sign-in methods: 1. LinkedIn login → the system returned "user not found" / account does not exist. 2. Microsoft account login → it redirects me to the Azure registration/signup page instead of the Founders Hub dashboard. In both cases I cannot reach the "?" icon inside the portal to submit a support ticket. Since I am completely unable to access the portal, could you please provide me with a direct email address or alternative contact method to reach the Startups program support team directly?
Jahiruddin Ahmed 10 Reputation points

2026-03-26T17:42:23.5666667+00:00

exactly facing the same issue like "MrVraya".

identical circumstances;
Jahiruddin Ahmed 10 Reputation points

2026-03-26T17:44:34.51+00:00

in my linkend in: https://www.linkedin.com/mypreferences/d/data-sharing-for-permitted-services
here "Microsoft for Startups" is listed and permitted.
but still am facing issues and the things identical to MrVraya.

1 answer

Your answer

Golla Venkata Pavani 5,585 Reputation points Microsoft External Staff Moderator

2026-03-24T14:20:44.98+00:00

Hii @MrVraya ,

Thank you for reaching us regarding the issue.

The Microsoft for Startups Portal (Founders Hub) is a separate system from the Azure portal, and access to benefits (GitHub, LinkedIn, Visual Studio, etc.) depends on a successfully provisioned Founders Hub account profile, not merely on having active Azure sponsorship credits.
When a user is redirected back to the signup/registration page after sign‑in, it means the startup profile has not been fully recognized or provisioned by the Founders Hub system, even though Azure sponsorship activation may have completed successfully. Azure credit activation alone does not guarantee access to Founders Hub benefits, because the two systems are provisioned independently.

Resolution Path:

Sign in to the Microsoft for Startups portal: https://portal.startups.microsoft.com/login

Select the “?” (Help) icon in the top‑right corner.

Choose Submit a Support Ticket.

In the ticket, clearly mention:

Azure sponsorship credits are already active in the Azure portal.

The Founders Hub portal continuously redirects to the signup page.

All recommended browser troubleshooting steps have already been completed.

Microsoft confirms that only the Startups program support team can reset the account state and restore access to the Founders Hub dashboard and benefits.
Reference:
https://learn.microsoft.com/en-us/microsoft-for-startups/mfs-portal

Kindly let us know if the above helps or you need further assistance on this issue.

Please "upvote" if the information helped you. This will help us and others in the community as well.
MrVraya 25 Reputation points

2026-03-24T16:17:44.9366667+00:00

Thank you for your response. I tried both sign-in methods: 1. LinkedIn login → the system returned "user not found" / account does not exist. 2. Microsoft account login → it redirects me to the Azure registration/signup page instead of the Founders Hub dashboard. In both cases I cannot reach the "?" icon inside the portal to submit a support ticket. Since I am completely unable to access the portal, could you please provide me with a direct email address or alternative contact method to reach the Startups program support team directly?
Jahiruddin Ahmed 10 Reputation points

2026-03-26T17:42:23.5666667+00:00

exactly facing the same issue like "MrVraya".

identical circumstances;
Jahiruddin Ahmed 10 Reputation points

2026-03-26T17:44:34.51+00:00

in my linkend in: https://www.linkedin.com/mypreferences/d/data-sharing-for-permitted-services
here "Microsoft for Startups" is listed and permitted.
but still am facing issues and the things identical to MrVraya.

Answer 1

The issue is related to Microsoft for Startups/Founders Hub account state and must be fixed by the Microsoft for Startups support team.

To get the account reset and regain access to the Founders Hub dashboard and benefits, use the official Microsoft for Startups support channels:

Sign in to the Microsoft for Startups Portal: https://portal.startups.microsoft.com/login
Select the “?” icon in the top-right corner.
Choose “Submit a Support Ticket”.
Clearly describe that:
- Azure sponsorship credits are already active and visible in the Azure portal.
- Access to foundershub.startups.microsoft.com and portal.startups.microsoft.com always redirects to the signup/registration page instead of the dashboard.
- Cache, cookies, incognito, different browsers, and different sign-in methods have already been tried.
Attach screenshots of:
- The Azure portal showing the active $1,000 sponsorship subscription.
- The redirect behavior from Founders Hub/Startups portal.

If sign-in or eligibility cannot be verified through the portal, submit a Microsoft for Startups support request directly using the dedicated support form referenced in the Azure signup troubleshooting guidance.

For technical/break-fix issues with Azure services themselves (not portal access), use the Basic or Developer support plan that comes with the startup credits by opening a support request from the Azure portal.

References:

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Problem with Microsoft for Startups

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