Headset sound issue

Question

I get a static, crackling sound on both my headsets after running updates.

Answer 1

Hello Leanne, I’m Henry, and I’d like to support you with your issue.

One possible fix is to uninstall and reinstall your audio device. To do this, right‑click your audio device in Device Manager, select Uninstall device, and then restart your computer. Windows will automatically reinstall the driver, which often resolves audio problems.

In addition, you should try disabling audio effects, as these enhancements sometimes interfere with proper playback:

1. Right‑click the speaker icon in your taskbar and select Sounds.
2. Go to the Playback tab, right‑click your headset, and choose Properties.
3. On the Enhancements tab, check the box for Disable all enhancements, then click Apply.

I hope this information and these keywords help point you in the right direction for your research. Let me know how it goes, and if this answer helps, feel free to hit “Accept Answer” so others can benefit too.