Cannot receive emails

Question

For a week now I have not received a single email into my Outlook Hotmail account.

i have followed all the checks/troubleshooting recommendations but none have worked.

it is important I start receiving my emails asap. Please help

Answer 1

Usually this problem is related to full storage, follow the solution provided by Microsoft at this link;

https://support.microsoft.com/office/can-t-send-or-receive-email-in-outlook-com-d39e3341-8d79-4bf1-b3c7-ded602233642