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Getting Developer support subscription renewal email even though the microsoft account has been deleted

Yuvraj 1 Reputation point
2021-10-09T12:44:59.337+00:00

Hi,

I had a microsoft account which I deleted last month or may be 2 months back, but Microsoft is still trying to renew the Developer support subscription & is trying to access my prepaid card to debit the money.

When the account itself has been deleted, how is the subscription still active?

Regards,
Yuvraj

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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  1. Anonymous
    2021-12-09T23:17:30.227+00:00

    I'd try the Get Help App here, eventually you'll get connected to account support.
    https://support.microsoft.com/contactus

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Yuvraj 1 Reputation point
    2021-11-11T21:16:40.707+00:00

    Hi Grace,

    I think I understood the problem. When I cancelled my Pay-as-you-go subscription, I got message that developer support plan is still active & should be cancelled.

    But I had deleted my microsoft account itself from the azure portal. Is it possible that plan can be active? If yes, can you please stop it from backend? account name:- uv.tuvi@Stuff .com

    Regards,
    Yuvraj

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