OFFICE NOT WORKING

Question

I have redownloaded all of Microsoft office but it still says my subscription needs to be updated. As you can see, I have just signed up for the subscription and made payment. Do I need to uninstall all of these apps?

Answer 1

1

Open Word.

At the top right of Word, log out of Office.

Restart (not shut down) your PC, then log back into Office, is your subscription then correctly recognised.

2

If not, log into your Microsoft account on this link, check the expiry date on your subscription, is it listed correctly.

https://account.microsoft.com/services/

If the expiry date is not listed correctly, go to the Payments and Billing section, is you payment indicated as successfully processed.