Microsoft Store Issue

Question

Microsoft Store app is crashing or hanging. How to fix the issue.?

Answer 1

Hi,

I understand how frustrating it can be when the Microsoft Store keeps crashing or freezing, especially when you’re just trying to download or update apps.

1. If you're using a VPN or Third-party antivirus program, try temporarily uninstalling it to see if the problem goes away.
2. After that, try resetting the MS store cache.

Press Windows + R then type 'wsreset.exe -i' (without the quotes)

Hit Ok, wait 10 seconds then try to check again.

3. If the issue persists, try re-registering the Microsoft Store app:

Right-click the Start Menu and Choose Windows PowerShell(Admin)

Copy and paste the below command and hit Enter.

Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

4. Use DISM and the System File Checker to repair any corrupted system files that may have caused this issue. https://support.microsoft.com/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca
5. If the issue persists, try uninstalling and reinstalling the Windows Store.

Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below and hit Enter.

Get-AppxPackage -Name "Microsoft.WindowsStore" | Remove-AppxPackage

Note: Please complete the process before proceeding.

After that, reinstall the Windows Store. Press Windows Key + X and choose Windows PowerShell (Admin). Copy and paste the command below, then hit Enter.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Wait 2 minutes, then reboot your computer and try again.