Share via

Changing billing account

Mahmoud Hussien 0 Reputation points
2026-03-29T15:24:59.2366667+00:00

I got Error code: ‎bbddaa60-c2dc-4c62-842f-229f8a2a302d‎ ,when trying to change billing account

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. paulr0511 45,520 Reputation points Independent Advisor
    2026-03-30T10:02:57.24+00:00

    Changing the email and name on the subscription is like transferring it to a different account which it cannot be transferred from one account to another and you may see the link below as a reference.

    https://support.microsoft.com/en-us/office/transfer-a-microsoft-365-subscription-to-another-account-9ea55e89-ffcb-4da3-9c73-7051d75a7221

    Was this answer helpful?

    0 comments
  2. paulr0511 45,520 Reputation points Independent Advisor
    2026-03-29T16:16:58.5966667+00:00

    Hello, good day and thanks for your question. May I check and confirm if you are trying to change the billing address or the payment method in use on your account?

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.