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Getting issue while scheduling AZ-900 Certification exam

Anushree Wankhade 0 Reputation points
2026-04-02T06:51:22.1633333+00:00

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  1. AI answer

    2026-04-02T06:51:38.0933333+00:00

    The error ERROR_VUE_WIDE_BLOCK shown while scheduling the AZ-900 exam indicates that the Pearson VUE account is blocked, typically due to multiple failed payment attempts.

    To resolve this and complete scheduling for AZ-900:

    1. Contact Pearson VUE support so they can remove the block from the exam account.
    2. Use the Pearson VUE support link provided through Microsoft Certification Support: go to the Certification Support entry point and follow the Pearson VUE contact path described there.
    3. After Pearson VUE confirms that the block is lifted, return to the Microsoft Learn exam scheduling flow and schedule the exam again, verifying that the amount due is $0.00 if using a free-exam offer.

    If any additional scheduling or offer-related issues occur, open a ticket with Microsoft Certification Support so a moderator can assist.


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  2. Anushree Wankhade 0 Reputation points
    2026-04-02T06:52:43.7566667+00:00

    Please provide Pearson vue support contact

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