Getting error while scheduling the exam

Question

Answer 1

The screenshot shows the URL query string s=ERROR_VUE_WIDE_BLOCK. This indicates that the Pearson VUE account used for scheduling the exam has been blocked, which typically happens after multiple failed payment attempts.

To resolve this and be able to schedule the exam again, contact Pearson VUE support through the Microsoft Certification support channel and request that the Pearson VUE block on the account be lifted.

Use the support entry point provided for certification issues:

• Go to Microsoft Certification Support and open a case with Pearson VUE support, explaining that ERROR_VUE_WIDE_BLOCK appears when trying to schedule the exam.

After Pearson VUE removes the block, return to the exam scheduling page and try booking the exam again.

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References:

• Exam schedule error - Microsoft Q&A
• MB 500 Certification - Microsoft Q&A