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Surface Go 3 Kmode Exception Not Handled Loop

Callum 0 Reputation points
2026-04-05T20:34:30.3333333+00:00

After performing a factory reset with a clean install, system gets stuck in reboot loop with bsod. Can't log in or get any info or logs.

Surface | Surface Go | Performance and maintenance
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  1. S.Sengupta 30,781 Reputation points MVP Volunteer Moderator
    2026-04-06T01:31:39.4433333+00:00

    On another PC:

    Go to Microsoft Surface Recovery page

    Download image for Surface Go 3

    Prepare USB: 16GB+ Format FAT32

    Extract all files to USB

    Boot Surface:

    Hold Volume Down + Power

    Boot from USB

    Choose:

    Full clean install

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