Contact Support

Question

How to contact support team by phone from UAE.

Seems my Pearson Vue Account got blocked.

Answer 1

To resolve a blocked Pearson VUE account and contact support by phone from the UAE, use both of the following:

1. Pearson VUE support for exam account issues
   For technical issues with Microsoft certification exam delivery or scheduling (including blocked Pearson VUE accounts), contact Pearson VUE using the support links under Microsoft Certifications support:
   • Pearson VUE Support: https://support.pearsonvue.com/Selfhelp/s/?clientCode=MICROSOFT&language=en_US
   • Pearson VUE Contact: https://home.pearsonvue.com/microsoft/contact
     These pages provide region-specific contact options (chat/phone/email) for exam-related issues such as ERROR_VUE_WIDE_BLOCK or account blocks.
2. Microsoft Store / billing phone support in the UAE (if also needed)
   For Microsoft Store purchases or subscription/billing questions from the United Arab Emirates:
   • Country/region: United Arab Emirates
   • Country/region code: +971
   • Microsoft Store Sales Support phone: 800 020 00132 (Toll Free)

If the issue is strictly that the Pearson VUE account is blocked when trying to schedule a Microsoft exam, prioritize contacting Pearson VUE support via the Microsoft-specific Pearson VUE pages above and request that the block be reviewed and lifted.

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References:

• Credentials support
• Frequently asked questions (FAQs) about online proctored exams
• Help with Microsoft Store purchases
• Exam schedule error - Microsoft Q&A
• MB 500 Certification - Microsoft Q&A